Verify Your Account at JB Casino

You must verify your account to access full platform features, including withdrawals. This process confirms your identity and address, typically taking 24–48 hours. You can play games immediately after registration, but withdrawals require completed verification. All your documents are protected with encryption and stored securely.

How to Complete Verification

Account verification is mandatory to unlock withdrawals and full platform access. Follow these steps to confirm your details and activate your profile.

Step 1

Step 1: Access Your Profile

Click the button below to log in. Navigate to the profile settings section where verification options are displayed.

Step 2

Step 2: Upload Identity Document

Submit a clear photo or scan of your ID card, passport, or driver’s licence. Ensure all corners and text are visible.

Step 3

Step 3: Provide Address Confirmation

Upload a recent utility bill, bank statement, or government letter showing your name and registered address. The document must be dated within the last three months.

Step 4

Step 4: Submit and Wait

Confirm your uploads and wait for the support team to review. You’ll receive an email notification once verification is approved.

Step 5

Step 5: Start Withdrawing

After approval, you can request withdrawals and access all platform features without restrictions.

Complete Verification

What You Need to Meet for Successful Verification

To pass account verification, you must meet basic eligibility criteria and provide accurate information. These requirements ensure compliance and protect your profile.

  • You must be at least 18 years old
  • Your registered details must match the documents you submit
  • All uploaded files must be clear, legible, and in accepted formats (JPEG, PNG, PDF)
  • Documents must be valid and not expired
  • Only one account per person is allowed
  • You must reside in a jurisdiction where the platform operates legally

Documents You Must Submit

You need to provide official documents to confirm your identity and address. Prepare these files before starting the verification process.

  1. Proof of Identity: National ID card, passport, or driver’s licence showing your full name, date of birth, photograph, and document expiry date.
  2. Proof of Address: Utility bill (electricity, water, gas), bank statement, or government-issued letter displaying your name and current address, dated within the last 90 days.
  3. Payment Method Confirmation (if requested): Front-side photo of the credit or debit card used for deposits, showing the first six and last four digits. Cover the middle digits and CVV code.
  4. Selfie Holding ID (optional): A photograph of you holding your identity document next to your face, if requested by the support team for additional verification.

Why Verifying Your Profile Matters

Completing verification protects your funds, ensures regulatory compliance, and unlocks full access to the site. Here’s why this step is critical.

  • Enables Withdrawals: You cannot request payouts until your profile is confirmed and approved.
  • Prevents Fraud: Verification blocks unauthorised access and protects your balance from third-party misuse.
  • Meets Legal Standards: The platform must comply with licensing regulations that require identity checks.
  • Secures Bonuses: Some promotions and rewards are only available to verified players.
  • Speeds Up Support: Confirmed profiles receive faster assistance and priority processing for requests.
  • Protects Your Data: Verification confirms ownership, reducing the risk of account takeover or identity theft.

Common Questions

How long does verification take?

Most requests are processed within 24–48 hours. Complex cases or missing documents may require additional time.

Can I play before my profile is verified?

You can play games and make deposits immediately. Withdrawals are only available after approval.

What happens if my documents are rejected?

You’ll receive an email explaining the issue. Upload new files that meet the stated requirements.

Do I need to verify again in the future?

Re-verification may be requested if you update personal details, change payment methods, or after extended inactivity.

Is my personal information safe?

All documents are encrypted and stored securely. The platform complies with data protection regulations and never shares your information without consent.

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