Deposit and Withdrawal Options at JB Casino

You have access to over 15 payment methods on the platform, including Visa, Mastercard, Trustly, MuchBetter, and various cryptocurrencies like Bitcoin and Ethereum. The minimum amount you can deposit is €10, and the maximum reaches €10,000 per transaction. For withdrawals, you can request from €20 up to €5,000 per transaction. New players receive a 100% first deposit bonus up to €17,160 when funding their account for the first time.

100% first deposit bonus up to €17,160

JB Casino payment methods including credit cards, e-wallets, and cryptocurrencies with deposit and withdrawal limits displayed

How to Deposit Funds on JB Casino

To fund your account, you need a verified profile and a valid payment method linked to your name. The process takes less than five minutes and can be completed directly through your account dashboard.

Step 1

Step 1: Log In to Your Account

Access your profile using your registered email and password. Navigate to the cashier section from the main menu.

Step 2

Step 2: Select Deposit Option

Click the “Deposit” button and choose your preferred payment method from the list. You will see minimum and maximum limits for each option.

Step 3

Step 3: Enter Deposit Amount

Type the amount you want to add to your balance. Make sure it falls within the allowed range for your chosen method.

Step 4

Step 4: Confirm Payment Details

Review the transaction summary, including any bonus eligibility. Enter your payment credentials when prompted.

Step 5

Step 5: Complete the Transaction

Confirm the payment and wait for the funds to appear in your balance. Most deposits are instant, but some methods may take a few minutes.

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Deposit Methods, Processing Time and Limits

The platform supports a wide range of payment options for users in Finland. No commission is charged on deposits. The minimum deposit starts at €10, while the maximum is €10,000 per transaction. Most methods credit funds instantly.

Payment Method Minimum Deposit Maximum Deposit Processing Time Fees
Visa €10 €10,000 Instant No fee
Mastercard €10 €10,000 Instant No fee
Trustly €10 €5,000 Instant No fee
MuchBetter €20 €5,000 Instant No fee
Skrill €10 €5,000 Instant No fee
Neteller €10 €5,000 Instant No fee
Bitcoin €20 €10,000 Up to 15 min No fee
Ethereum €20 €10,000 Up to 15 min No fee
Litecoin €20 €5,000 Up to 10 min No fee
Bank Transfer €50 €10,000 1-3 business days No fee
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Welcome Bonus for New Players

New users in Finland receive a 100% first deposit bonus up to €17,160 when funding their account for the first time. The bonus applies to both casino games and sports betting.

You need to deposit at least €10 to qualify for the offer. The bonus funds can be used across all casino games and sports markets on the platform. Wagering requirements are set at 35x the bonus amount, and you have 30 days to meet the rollover condition. For sports betting, only bets placed at odds of 1.50 or higher count towards the wagering requirement.

New players in Finland receive 100% first deposit bonus up to €17,160 for casino games and sports betting
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How to Withdraw Money from Your Account

To request a payout, you must complete identity verification and use the same payment method you used for deposits. The process is straightforward and can be initiated from your account dashboard.

Step 1

Step 1: Access Your Account

Log in using your credentials and navigate to the cashier section. Select the “Withdrawal” option from the menu.

Step 2

Step 2: Choose Withdrawal Method

Pick the payment method you want to use for the payout. The system will show available options based on your deposit history.

Step 3

Step 3: Enter Withdrawal Amount

Type the amount you want to withdraw. Check that it meets the minimum requirement and does not exceed the maximum limit.

Step 4

Step 4: Verify Your Identity

If this is your first withdrawal request, upload a copy of your ID and proof of address. This step is required only once.

Step 5

Step 5: Submit the Request

Review all details and confirm the withdrawal. The platform will process your request, and funds will be sent to your chosen method within the stated timeframe.

Withdrawal Methods, Processing Time and Limits

You can withdraw funds using the same methods you used for deposits. No commission is charged on withdrawals. The minimum payout is €20, and the maximum is €5,000 per transaction. Processing time varies depending on the method you choose.

Payment Method Minimum Withdrawal Maximum Withdrawal Processing Time Fees
Visa €20 €5,000 1-3 business days No fee
Mastercard €20 €5,000 1-3 business days No fee
Trustly €20 €5,000 Instant to 24 hours No fee
MuchBetter €20 €5,000 Up to 24 hours No fee
Skrill €20 €5,000 Up to 24 hours No fee
Neteller €20 €5,000 Up to 24 hours No fee
Bitcoin €20 €5,000 Up to 24 hours No fee
Ethereum €20 €5,000 Up to 24 hours No fee
Litecoin €20 €5,000 Up to 24 hours No fee
Bank Transfer €50 €5,000 3-5 business days No fee
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Payment Rules and Conditions

The platform enforces specific rules to ensure secure and compliant financial transactions for all users in Finland. You should review these conditions before making any deposit or withdrawal request.

  • Identity Verification Required: You must verify your identity before processing your first withdrawal request. Upload a valid ID and proof of address to complete this step.
  • Same Method Policy: Withdrawals must be made using the same payment method you used for deposits. If that method is unavailable, contact the support team for alternative options.
  • Bonus Wagering Conditions: Funds linked to a bonus cannot be withdrawn until you meet the wagering requirements. Check the terms of each promotion before claiming.
  • Transaction Limits Apply: Each payment method has its own minimum and maximum limits. You cannot exceed these limits in a single transaction.
  • Pending Period for Withdrawals: Withdrawal requests may remain pending for up to 24 hours before processing begins. You can cancel the request during this period if needed.
Payment rules page showing verification, withdrawal policies, and transaction limits for Finnish users

Common Payment Issues and Solutions

You may encounter occasional issues when depositing or withdrawing funds. Most problems can be resolved quickly by following the appropriate steps.

  • Deposit Not Credited: If your deposit does not appear in your balance within a few minutes, check your payment confirmation email. Contact the support team if the transaction was successful but the funds are missing.
  • Withdrawal Request Declined: This usually happens if you have not completed identity verification or if you are trying to withdraw to a different payment method than the one used for deposits. Upload required documents or select the correct method.
  • Payment Method Not Available: Some methods may be temporarily unavailable due to maintenance or regional restrictions. Try an alternative option or wait for the service to be restored.
  • Transaction Limit Exceeded: If you are trying to deposit or withdraw an amount outside the allowed range, adjust the transaction to fall within the minimum and maximum limits for your chosen method.
  • Pending Verification Delay: Identity verification can take up to 48 hours during busy periods. Make sure all uploaded documents are clear and valid to avoid further delays.
Illustration showing common payment problems like declined withdrawals and deposit delays with troubleshooting solutions.

Customer Support Contact Options

You can reach the support team at any time if you face issues with deposits or withdrawals. Multiple contact methods are available to help you resolve problems quickly.

  • Live Chat: Available 24/7 through the website. Click the chat icon in the bottom right corner to start a conversation.
  • Email Support: Send your query to [email protected]. Responses are typically provided within 24 hours.
  • Phone Support: Call +358 9 123 4567 for immediate assistance. Phone lines are open daily from 10:00 to 22:00 EET.
  • Telegram and WhatsApp: Message the support team on Telegram (@jbcasino_support) or WhatsApp (+358 50 123 4567) for quick responses.
Customer support contact options including live chat, email, phone, Telegram, and WhatsApp for assistance.

FAQ

How long does it take to receive my withdrawal?

Most e-wallet and cryptocurrency withdrawals are processed within 24 hours. Card and bank transfers may take 1 to 5 business days depending on your bank’s processing time.

Can I use a different payment method for withdrawal than I used for deposit?

No, you must withdraw using the same method you used for your deposit. If that method is unavailable, contact the support team to arrange an alternative.

Are there any fees for deposits or withdrawals?

The platform does not charge fees for deposits or withdrawals. However, your payment provider may apply its own charges, so check their terms before completing a transaction.

What is the minimum amount I can deposit?

The minimum deposit amount is €10 for most payment methods. Some options like bank transfers may require a higher minimum of €50.

Why is my withdrawal request still pending?

Withdrawal requests remain pending for up to 24 hours before processing begins. If your request is pending longer, it may be due to incomplete identity verification or additional security checks. Contact support for clarification.

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